CHANGES THIS WEEK for Market2Go customers

Please read carefully as your pickup location and designated pickup times have changed.

NEW PICKUP LOCATION! Due to the high volume of Market2Go orders, we’re temporarily moving our Market2Go operation to Uncle Shug’s on Main (old RJ’s) at 434 South Main. At your designated pickup time, please drive in the market entrance on the far side of the lot and circle around the perimeter to the main restaurant entrance. Make your circle as wide as possible, and do not leave gaps in the line – social distancing not required for vehicles!

NEW PICKUP HOURS! To smooth the flow of traffic and minimize customer wait times, we’re providing customers with designated pickup times. Please arrive during the one-hour time slot assigned alphabetically by last name of customer order:

Last names A through G Pick up between 4:00 and 5:00
Last names H through O Pick up between 5:00 and 6:00
Last names P through Z Pick up between 6:00 and 7:00

We want all our customers to be able to get their groceries. If you have a serious problem observing the assigned time slots, please text 912.481.2263 with your order name and the time you can pick up your order, so we can adjust our planning.

HOME DELIVERY OPTION. If. you selected “home delivery” when you ordered, we will bring your order to your home between 4:00 and 8:00 p.m.. We’ll text you when we’re on the way, then leave your order, including a FREE insulated Market2Go bag, at the entrance you designate. Pickup times do not apply for home delivery orders.

New DRIVE-THROUGH Procedure

• Please arrive at UNCLE SHUG’S within your designated time slot.
• Drive clockwise around the outermost perimeter, maintaining a tight queue, from the designated entrance to the front of the restaurant.
• A staff member will check you in at the rear of the lot; please provide the customer name(s) for the order(s) you’re picking up.
• Your order will be brought out to your vehicle from the main restaurant entrance as you wait in the line of traffic.
• Provide access to your vehicle and to the containers you want loaded (bags, boxes, bins or coolers); e.g., unlock the back door or pop the trunk, with containers inside.
• Wait in your car for the runner to return with your order and load into your containers.
• Provide credit card or check or remind us if you are prepaid.. (You may pay cash in exact amount, but to reduce money handling, any “change” from cash received will be credited to your account.

Remember that this service is new to us – we’re still growing exponentially and redefining our operation every week, including a change of venue this week. So please be patient and help us to be successful.

Here’s how you can help.:

• Arrive during your designated time slot. You MUST be in the queue before 7:00.
• Allow plenty of time for your pickup; be patient and be prepared to wait in line.
• Help us maintain social distance and avoid contact with unsanitized items
• Bring containers for your order (bags, boxes, bins) but leave them in your vehicle
• Do NOT offer to return egg cartons, produce containers or other used items
• Recognize that because of exceptional volume, some items may be sold out; your order will be adjusted and you won’t be charged for any items the vendors can’t deliver.
• Bring a credit card or check for payment. For future orders, pay online with credit or debit card — we’ll help you register your card..
• (Again) Be patient — we’re in this together.
• Let us know if you have ideas to improve our pickup process.
• Tell your neighbors and social media friends about Market2Go drive through.
• Tell the vendors how much you appreciate their making good food available