FREQUENTLY ASKED QUESTIONS
Looking for answers? We love to help our members! Most questions can be answered by exploring the FAQ section below. If you are still unable to find the answers you are looking for, please feel free to email the Market Manager at firstname.lastname@example.org.
Here are some frequently asked questions:
- Are there membership fees?
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- What forms of payment do you accept?
- Can I have my order delivered?
- How do I add delivery to my order?
And here are some answers:
Are there membership fees?
To help us provide farm tours, educational programs, and to help us with our overhead costs, we ask that you pay an annual fee of $25 per household for one calendar year. You are welcome to try us for two orders before officially becoming a member. We now offer a reduced membership of $15 to students, senior citizens, law enforcement, fire and safety responders, teachers, nurses, and other community helpers.
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the produce, milled products, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
How do I order?
Each Friday at 8 p.m., a list of available products is sent to all of our registered customers by e-mail. Place your orders here on our website, which provides you with detailed information about our products. Add items to your cart, and use the checkout feature to either pay online or pay later at pickup.
When do I pay?
We take online payments by credit or debit card if you choose pay now. Please note that a 3.5% online convenience fee will be added to your total charge if you use this option.
You can choose pay later and pay cash or check at pickup if you prefer.
You are responsible for paying for all items you order because our growers harvest these items and deliver them especially for you.
When and Where do I pick up my order?
On Thursdays between 4:30pm and 6:30pm, customers can pick-up their order at Sugar Magnolia Bakery.
NEW: 2nd pickup location in Sylvania GA at Victory Garden General Store. Pickup in Sylvania times are Thursdays 5:15-6:00 pm.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
If you’ve already created a customer account here, simply go to Our Growers and click on ‘Join this Market’. This will add you to our system and our market managers will contact you with the next step. We do charge a one-time-only fee of $50 if you are not a member of the Mainstreet Statesboro Farmers Market (which we can deduct from your sales) as well as 10% of your overall sales. Like at a traditional farmers market, you do get to set your own prices and list your items as you wish. Contact the market manager at email@example.com if you want more information.
What forms of payment do you accept?
We accept credit and debit cards – Visa, Mastercard, American Express, Discover and Diners Club payments. A 3.5% online convenience fee will be added if you pay online. We also accept check or cash at pickup.
Can I have my order delivered?
Yes, delivery is now available for an additional charge through Boro Market Express (a partner of Boro Take Out).
If you would like your order delivered to your home or office, instead of coming to our pickup site, you can choose one of the delivery options to add to your order. We will continue to have pick up at Sugar Magnolia and Victory Garden General Store at no additional charge.
Delivery for Statesboro Area $10 – includes Statesboro, Georgia Southern, and few miles out into the county.
Delivery for Bulloch County $12 – includes Brooklet, Leefield, Stilson, Nevils, Portal, Denmark, Register.
How do I add delivery to my order?
There are two options for delivery, provided by Boro Market Express. (a partner of Boro Take Out)
Choose either the Statesboro or Bulloch County option, and add it to your cart before checkout. Please use the “Pay Now” option using a debit or credit card at checkout, and note your delivery address and phone number in the order comments.