FREQUENTLY ASKED QUESTIONS
Looking for answers? We love to help our customers! Most questions can be answered by exploring the FAQ section below. If you are still unable to find the answers you are looking for, please feel free to email the Market Manager at email@example.com.
Here are some frequently asked questions:
- Will I have to buy vegetables I don't want?
- How do I order?
- When do I pay?
- When and Where do I pick up my order?
- Why Support Locally Grown?
- How can I sell through this market?
- What forms of payment do you accept?
- Can I have my order delivered?
- Do I have to pay a membership fee?
- How do I add delivery to my order?
- Do I need to bring my own bags?
- If I don't pick up my items, do I still have to pay for them?
- What if I can't pick up my items at the designated pick up time?
- Is there a minimum order?
And here are some answers:
Will I have to buy vegetables I don't want?
Unlike some co-ops, buying clubs, or CSAs where everyone gets the same box of stuff (and you don’t know what you’re getting until you get it), with Locally Grown you get to order what you want, in the quantities that you want, from the farms that you want. The weekly email lists the produce, milled products, fresh flowers, and artisan goods available that week, and you can browse the items on this website before you place your order.
How do I order?
Each Friday at 8 p.m., a list of available products is sent to all of our registered customers by e-mail. Place your orders here on our website, which provides you with detailed information about our products. Sign in, add items to your cart, and use the checkout feature to either pay online or pay later at pickup.
When do I pay?
We take online payments by credit or debit card if you choose pay now. Please note that a 3.5% online convenience fee will be added to your total charge if you use this option.
You can choose pay later and pay cash or check at pickup if you prefer.
You are responsible for paying for all items you order because our growers harvest these items and deliver them especially for you.
When and Where do I pick up my order?
On Thursdays between 4:30pm and 6:30pm, customers can pick-up their order at the Statesboro Convention & Visitors Bureau.
We also have a 2nd pickup location in Sylvania GA at Victory Garden General Store. Pickup in Sylvania times are Thursdays 5:15-5:45 pm.
Choose your location when you check out.
You can also have your items delivered to your home or office for an additional fee.
Why Support Locally Grown?
Enhance your local economy: By purchasing produce and other items from local growers you are providing stability to your local economy through the support of local businesses.
Save natural resources: Buying locally makes you an invaluable link in the process of saving resources such as fossil fuels and packaging materials. Also, we are right here in your community so the expense of transportation and delivery is kept to a minimum.
Provide learning opportunities: Locally Grown supporters provide member growers the means to help educate our community about the importance of sustainable agriculture.
Supporting a way of life: The number of small farms in the United States has decreased dramatically in the last decade. Please help us preserve an honest and worthy means of making a living.
We believe that small, diverse, family-owned farms contribute to society’s overall health.
How can I sell through this market?
You must apply to be a member of the Mainstreet Statesboro Farmers Market. Please read this vendor information to learn more. The next thing to do is to create an account. If you’ve already created a customer account, simply click on join this market and fill out your information. This will add you to our system and our market managers will contact you with the next step. Like at a traditional farmers market, you do get to set your own prices and list your items as you wish. We do charge 10% of your overall sales and a yearly fee of $50. Contact the market manager at firstname.lastname@example.org for more information.
What forms of payment do you accept?
We accept credit and debit cards – Visa, Mastercard, American Express, Discover and Diners Club payments. A 3.5% online convenience fee will be added if you pay online. We also accept check or cash at pickup.
Can I have my order delivered?
Yes, delivery is now available for an additional charge through Boro Market Express (a partner of Boro Take Out).
If you would like your order delivered to your home or office, instead of coming to our pickup site, you can choose one of the delivery options to add to your order. We will continue to have pick up at the Statesboro Convention & Visitors Bureau and Victory Garden General Store at no additional charge.
Delivery for Statesboro Area $10 – includes Statesboro, Georgia Southern, and few miles out into the county.
Delivery for Bulloch County $12 – includes Brooklet, Leefield, Stilson, Nevils, Portal, Denmark, Register.
Do I have to pay a membership fee?
No, we no longer require an annual membership fee. We have eliminated the annual membership fee and in its place — because we have to maintain support for the market — we’ve instituted a surcharge of 7% on each order.
How do I add delivery to my order?
There are two options for delivery, provided by Boro Market Express. (a partner of Boro Take Out)
Choose either the Statesboro or Bulloch County option, and add it to your cart before checkout. Please use the “Pay Now” option using a debit or credit card at checkout, and note your delivery address and phone number in the order comments.
Do I need to bring my own bags?
Yes, please bring your own bags or containers. Sometimes we have some spare plastic grocery bags or boxes, but not always. We also sell insulated grocery bags.
If I don't pick up my items, do I still have to pay for them?
Yes, you are responsible for paying for all items you order because our growers harvest these items and deliver them especially for you.
What if I can't pick up my items at the designated pick up time?
If you experience unforeseen circumstances on the day of pick up, please email us at email@example.com to make alternative arrangements to pick up your items.
Is there a minimum order?
No, order as many or as few items as you would like.